Privacy Policy

Last revised on May 18, 2018.

This Privacy Policy (“Policy”) describes True Synthesis LLC’s (“Synthesis”) practices for collecting, using, sharing, and protecting business contact information and employment information. Synthesis provides assessments for clients to use with their leadership, senior management, and employees.  If you use an assessment created by Synthesis, the information that you provide as part of that assessment is not governed by this privacy notice but is governed by the privacy practices of your employer.

Collection and Processing of Your Personal Data

Personal data means information that identifies you as an individual or from which you may be identified.  Non-personal information means information that does not directly identify you. We collect both types of information about you.  The following provides some examples of the type of information that we collect and what we use that information for:

Types of Data, Purpose for Collection, and Use of Data

Business Contact Information
We collect business contact information from our clients and our potential clients. We use that information to market our assessments and to provide our clients with services.

Email Interconnectivity
If you receive email from us, we may use certain tools to capture data related to when you open our message or click on any links or banners it. We use that information to identify whether messages have been received and read by a message recipient.

If you apply for a Synthesis job posting, or become an employee at Synthesis, we collect information necessary to process your application or to further the employment relationship. This may include your Social Security Number, National Security Number, among other things.

If you provide us feedback or contact us we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.

Mailing List
When you sign up for one of our mailing lists we collect your email address.

Mobile Devices
We collect information from mobile devices such as unique identifying information broadcast from devices when visiting our website.

With survey participation, we collect information provided through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of information.

Web logs
We collect your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when using the Internet), domain name, click-activity, referring website, and/or a date/time stamp for visits.

Cookies and first party tracking
We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. We use both session cookies (which expire once a web browser is closed) and persistent cookies (which stay on a device until deleted). Among other things, cookies allow us to provide a more personal and interactive experience and to improve our marketing efforts. Persistent cookies may be removed by following instructions provided by the browser. If cookies are disabled some areas or features of our websites may not work properly.

We collect personal information about you from a variety of sources, including when you visit our website, when you voluntarily provide information to us, when information is publicly posted (e.g., Google, Facebook, Twitter, etc.), or when we receive it from third parties such as our clients.

There may be instances in which the information that we collect is considered sensitive personal data under the laws of the country or state in which you reside. As a general matter, we only collect sensitive personal data when it is necessary for us to do so.

Use of Information

In addition to the purposes and uses described above, we may use personal information in the following ways:

As discussed in the sections above, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

Sharing of Information

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

  1. Affiliates and Acquisitions. Companies affiliated with Synthesis may use the information in connection with processing your inquiries. In limited situations we may also share Business Contact Information that we collect with one of our affiliated companies so that they can provide you with information concerning the products or services that they provide. We may also share your information if another company acquires our company, business, or our assets.
  2. Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
  3. Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request.
  4. Service Providers. Synthesis may provide personal data to third parties that act as agents, consultants or contractors to perform tasks on behalf of and under Synthesis’s instructions. Such recipients must agree to abide by confidentiality obligations and are not permitted to use your personal data except for the limited purpose that we request.
  5. Third Party Tracking Companies. We may share your information with our advertising and analytics partners. These third parties may also collect information directly from you as described in this Privacy Policy over time and across different websites. The privacy policy of these third-party companies applies to their collection, use and disclosure of your information.   

Retention of Information

We retain personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law, or an individual requests that we delete information about them.  If you would like additional information concerning how long we keep a specific type of information you can contact us using the contact information provided below.

Protecting Information

Synthesis uses industry-standard security technologies and procedures to ensure data security and integrity for personal data. Synthesis also uses reasonable organizational, technical and administrative measures to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of personal information (under its control) about users of its online client services. Unfortunately data transmission over the Internet cannot be guaranteed as 100% secure. Therefore, while Synthesis strives to protect your personal data, Synthesis cannot guarantee the security of personal information.  In the event that Synthesis is required to notify you about a situation involving your data, Synthesis may do so by email, telephone, or mail to the extent permitted by law.

Your Choices

You can make the following choices regarding your personal information:

  1. Access, Correction, and/or Deletion Of Your Personal Information. You may request to access, correct, or delete the personal information that Synthesis has collected about you on its own behalf by writing to the contact listed below under the section titled “Contact Information.” When we delete personal information it will be removed from our active database, but it may remain in archives where it is not practical or possible to delete it.
  2. Ability to object to processing.  You may object to our continued processing of your personal data. If we receive an objection, we will evaluate whether we are required by law to discontinue such processing.
  3. Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
  4. Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive or contacting us using the information below. If you decide not to receive promotional emails, we may still send you service related communications.
  5. Opt-Out / Revocation Of Consent. If we rely on your consent to process personal information you may revoke that consent by writing to the contact listed below under the section titled “Contact Information.” Note that in some situations we may no longer be able to provide you services if you revoke your consent; we may also limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity.
  6. Different Purposes. If we use your information for a materially different purpose then the purpose for which it was collected, we will offer you the ability to either opt-in or opt-out of such a use, as required by law.

Transmitting Information to Other Countries

Personal information may be processed in a country where you do not reside that has privacy laws that may be less stringent than the laws in your country. Where possible we take steps to treat personal information using the same privacy principles that apply pursuant to the law of the country in which we first received your information. By submitting your personal information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States. If you would like more information concerning our attempts to apply the privacy principles applicable in one jurisdiction to data when it goes to another jurisdiction you can contact us using the contact information below.

Contact Information

If you have any questions or concerns related to this Privacy Policy, please contact Synthesis at :

True Synthesis LLC

56 N. Haddon Ave. 1st Floor
Haddonfield, NJ 08033USAATTN: Privacy Officer
(646) 434-0319

If you are not satisfied with our response, and are in the European Union, you may have a right to lodge a complaint with your local supervisory authority.


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